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Gladly Hero

Documentation highlights

  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Visit the release notes to see what’s new in Gladly.

Settings and Features

Agent Status Agent Idle Time Settings Business Hours Settings Conversation Workflow Freeform Topics User Management Proactive Conversations Focus Security Compliance and Data Export Single Sign-On

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