If the call could not be completed or the Customer did not answer, Proactive Voice will not create a second call to follow up. If you’d like to try again, you will need to create a new recipient list and Campaign schedule.
Gladly’s search engine powers all search experiences, including all Answe...
This page details the key performance benchmarks and indicators measured ac...
At Gladly, safeguarding customer data is not just a priority—it’s the f...
Product news and updates for November 2024.
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
How you log into Gladly depends on whether your company uses SSO or not. If...
Product news and updates for November 2024.
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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