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Gladly Hero

Documentation highlights

  • Visit the release notes to see what’s new in Gladly.
  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Use Ctrl + 'click link' (Windows) and ⌘ + 'click link' (Mac) to open links in a new tab without leaving the page.

Q. How many times will a Campaign try calling a Customer?

If the call could not be completed or the Customer did not answer, Proactive Voice will not create a second call to follow up. If you’d like to try again, you will need to create a new recipient list and Campaign schedule.

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Q. How many times will a Campaign try calling a Customer?

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