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Gladly Help

Lookup Adaptor

Master the powerful tool for searching and retrieving customer data.

Threads

Master customer interactions in the Gladly threaded interface.

Data Integrations

Integrate Gladly with your CRM, ERP, and other systems.

Code Samples

Access sample code for customizing and extending Gladly functionality.

Recently Added

Test the REST API With Postman

A quick way to test and get familiar with the Gladly Webhooks utilizing Postman.
Test Webhooks With ‘webhook.site’

A quick way to test and get familiar with the Gladly Webhooks utilizing webhook.site.
Messaging Automation APIs FAQs

The collection of Message Automation APIs is used to facilitate communication.
Creating Conversations and Tasks on Gladly

Initiate new work for an Agent in Gladly via Create Task API or by sending an email.

Most Popular

Transaction Cards

This guide gives detailed information on transactions and their use.
Introduction

The Gladly Lookup Adaptor is a piece of middleware you build, host, and mai...
Auto-Linking, Basic Search and Detailed Lookup

This guide provides detailed information for Customer Lookup queries.
Actions

Background Imagine being able to add a button to a transaction card that al...

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