Customers will hear the recording you have set up in your IVR made explicitly for the Campaign. You can listen to the recording in the IVR Node used for the Proactive Voice Campaign.
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This page details the key performance benchmarks and indicators measured ac...
At Gladly, safeguarding customer data is not just a priority—it’s the f...
Product news and updates for November 2024.
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
How you log into Gladly depends on whether your company uses SSO or not. If...
Product news and updates for November 2024.
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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