Edit and Delete Proactive Chat Campaign

You can edit your Campaigns whenever you need to make changes.

1. Click  on the top left corner of the screen.
2. Click Settings.
3. Under the Proactive Conversations category, click Proactive Chat. The Proactive Chat page will show you a list of Campaigns you currently have.

Edit a Campaign #

Hover over the Campaign you want to edit, then click . This will take you back to the Campaign’s configuration page, where you can make changes. Follow the same instructions for the Campaign configurations.

Delete a Campaign #

Hover over the Campaign you want to edit, then click . You’ll be asked to confirm your request. Click Delete Campaign to confirm.