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Gladly Hero

Documentation highlights

  • Visit the release notes to see what’s new in Gladly.
  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Use Ctrl + 'click link' (Windows) and ⌘ + 'click link' (Mac) to open links in a new tab without leaving the page.

Help Center

A help center (and its subsequent customer-facing Knowledge Base it creates in Gladly) is one of the most powerful self-service tools brands can offer their customers.

In this section, browse through documentation that lays out the benefits of having a help center, plus how to create, edit, and delete the Public Answer content shown in your Help Center.
Get Started With Help Center Manage Help Center Help Center FAQs and Troubleshooting

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Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.

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