Gladly Learning
Showing Results for: Customer Support
Creating Good Impressions Through Good Rapport
Learning & Development Operations Customer LoyaltyBuild good rapport with others to strengthen relationships, learn to build and maintain trust.
Excellence in Customer Service
Learning & Development Operations Customer LoyaltyLearn principles to improve customer interactions and increase service effectiveness.
Follow-Through: Keeping Customers For Life
Learning & Development Operations Customer LoyaltyLearn 10 ways to create brand loyalty & implement 6 F's strategy to exceed customer expectations.
Behavioral Theories of Brand Loyalty
Learning & Development Operations Customer LoyaltyLearn from Dr. Jagdish Sheth in this course on Behavioral Theory of Brand Loyalty.
How to Maintain Customer Loyalty
Learning & Development Operations Customer LoyaltyLearn why customer service reps play a vital role in brand loyalty and business success.
How Your Tone Affects Service
Gladly Software CoursesUnderstand how the tone of your voice affects the quality of your service.
How To Communicate With Empathy
Gladly Software Courses Work In Gladly Support Heroes/Agents TrainersCreate memorable service experiences by being empathetic.
Contact Center Excellence
Learning & Development Operations Customer ExperienceEquip your customer service team with the right skills to deliver a great customer experience.
Customer Service 101
Learning & Development Operations Customer ServiceLearn customer service skills through interactive self-course with realistic examples.
Delivering Sensational Customer Service
Learning & Development Operations Customer ServiceStand out from competitors with clear communication, a positive attitude and exemplary actions.
Mastering Customer Service
Learning & Development Operations Customer ServiceThis 11-part course helps new contact center workers master skills in providing world-class service.
Dealing with Difficult Customers: Achieving Mastery
Learning & Development Operations Customer ServiceGail the skills to manage, communicate with, and calm upset customers with positive resolution.
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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