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Showing Results for: Learning & Development

Agile Business Processes

Learning & Development Operations Project Management

This course discusses what it means to use Agile methodology in business processes.

Time 47 min

GDPR Overview

Learning & Development Technology Security and Compliance

This course covers EU GDPR data protection law.

Time 45 min

Advanced Statistics and Data Mining for Data Science

Learning & Development Technology Data Mining

This course covers data science from statistics to machine learning.

Time 3 hr

Basic Statistics and Data Mining for Data Science

Learning & Development Technology Data Mining

Get an introduction to data science in this video course covering analysis and basic statistics.

Time 3 hr

Javascript for Beginners

Learning & Development Technology Web Development

Learn JavaScript with practical projects in this comprehensive course.

Time 8 hr

Javascript 101

Learning & Development Technology Web Development

Introductory course for JavaScript beginners. No prior experience needed.

Time 1 hr 30 min

Basics of HTML

Learning & Development Technology Web Development

Start from scratch and master HTML with ease.

Time 1 hr 30 min

Creating CSS Rules

Learning & Development Technology Web Development

Learn CSS rules and properties to create visually appealing websites.

Time 16 min

CSS Style Sheets

Learning & Development Technology Web Development

This course teaches Dreamweaver for creating first your website.

Time 14 min

Mastering CSS

Learning & Development Technology Web Development

CSS fundamentals taught, no prior HTML needed.

Time 2 hr

Web Development Fundamentals

Learning & Development Technology Web Development

Web dev intro for beginners; career growth guidance.

Time 30 min

Artificial Intelligence for Small Businesses

Learning & Development Technology Artificial Intelligence (AI)

Master AI for business success, improve solutions, and innovate services.

Time 4 hr 30 min
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Skills
Learning and Development Gladly Learning

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Agile Business Processes

Learning & Development Operations Project Management

This course discusses what it means to use Agile methodology in business processes.

Time 47 min

GDPR Overview

Learning & Development Technology Security and Compliance

This course covers EU GDPR data protection law.

Time 45 min

Advanced Statistics and Data Mining for Data Science

Learning & Development Technology Data Mining

This course covers data science from statistics to machine learning.

Time 3 hr

Popular View All

Live Chat Etiquette for Businesses

Learning & Development Operations Customer Service

Learn Live Chat basics and 10 success criteria for exceptional service.

Time 10 min

Handling An Irate Caller

Learning & Development Operations Customer Service

Learn the essential skills for handling emotionally charged customers on the phone.

Time 15 min

Practicing Empathy in Customer Service

Learning & Development Operations Customer Service

Develop skills to recognize and respond to customers' feelings, handle conflict with pro techniques.

Time 10 min

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Learn How Not To Take Things Personally

Gladly Software Courses Communication Soft Skills

Learning how not to take things personally is a skill you should practice and master.

Time 25 min

How To Communicate With Empathy

Gladly Software Courses Support Heroes/Agents Trainers Work In Gladly

Create memorable service experiences by being empathetic.

Time 25 min

How Your Tone Affects Service

Gladly Software Courses Communication Soft Skills

Understand how the tone of your voice affects the quality of your service.

Time 25 min

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Support Hero Certificate Course

Gladly Software Courses Certificate Course Support Heroes/Agents Work In Gladly

Learn everything you need to know to provide radically personal service as an Agent.

Time 3 hr

Team Manager Certificate Course

Gladly Software Courses Administrators, Team Managers, Compliance Administrators Certificate Course Work In Gladly

Learn how to work in Gladly as a Team Manager to support your Agents and Customers.

Time 1 hr 25 min

Administrator Certificate Course

Gladly Software Courses Administrators, Team Managers, Compliance Administrators Certificate Course Work In Gladly

Learn how to manage Gladly and its many features to help your team provide great service.

Time 2 hr

About Gladly Learning

Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.

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  • “I thought the content, the engagement, the fact that it is interactive and funny and captures the audience is something we had never had before when it came to training. People don’t want to sit and have to read and read and not be interacted with.”

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