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Showing Results for: Role Team Manager
Work as a Task Only User
Gladly Software Courses Work In Gladly Task UsersLearn how to work on only Tasks in Gladly as a Task Only user.
Time
15 min
Call Listen, Coach, and Join
Gladly Software Courses Work In GladlyAssist Agents on phone calls by listening, coaching, and joining calls as needed.
Time
20 min
How to Work With OOTB Reports and Dashboards
Gladly Software Courses Reports OOTB Reports OOTB DashboardUnderstand how to use Gladly reports and dashboards to track your team's performance.
Time
45 min
Use and Manage the Answers Knowledge Base
Gladly Software Courses AnswersLearn how to use and manage the Answers knowledge base.
Time
25 min
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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