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Basics Of a Good, Well-Rounded Communicator

Learning & Development Soft Skills Communication

Improve communication skills through self-study e-learning. Ideal for managers/leaders.

Time 1 hr

Deciphering Communications To Reduce Misunderstandings

Learning & Development Soft Skills Communication

Master communication basics for clear and unambiguous message transmission, reception, and feedback.

Time 8 min

How To Develop Your Questioning & Listening Skills

Learning & Development Soft Skills Communication

Learn effective questioning to enhance customer service in this course.

Time 10 min

Listening Skills – The Ultimate Workplace Soft Skills

Learning & Development Soft Skills Communication

Listening Skills – The Ultimate Workplace Soft Skills.

Time 1 hr

Effective Verbal Communication and Listening

Learning & Development Soft Skills Communication

Boost workplace communication with listening & speaking skills.

Time 30 min

Communicate With Confidence

Learning & Development Soft Skills Communication

Boost skills for work success: customer service, communication, body language, and leadership.

Time 30 min

The Easy Guide to Dealing With Difficult People

Learning & Development Soft Skills Conflict Resolution

Learn to handle difficult situations and people effectively in the workplace.

Time 1 hr

Difficult Conversations: How To Become a Master of Them

Learning & Development Soft Skills Communication Conflict Resolution

Master tough conversations with ease - learn to control emotions and, diffuse tension.

Time 40 min

Stress Management: Stress Management Techniques

Learning & Development Soft Skills Adaptability

Discover practical strategies for stress management to boost performance and well-being.

Time 14 min

Raising Resiliency – Build Tolerance for Stress

Learning & Development Soft Skills Adaptability

Learn to overcome mental processes that cause performance issues and lead a balanced life.

Time 5 min

Build Resilience, Reduce Stress

Learning & Development Soft Skills Adaptability

Learn stress-relief techniques and compartmentalization exercises.

Time 3 min

Improving Customer Rapport

Learning & Development Operations Customer Loyalty

Boost customer service with a variety of rapport-building tips.

Time 7 min
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About Gladly Learning

Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.

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