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Live Chat Etiquette for Businesses


Learning & Development,


Customer Service,

Time 10 min
Current Status
Not Enrolled
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Course Details

This short course explains what Live Chat is, and the ten criteria you should be considering while providing a live chat service. Concentrating on doing well in these ten criteria will help you be at the top of your game and ensure your customers have a great experience.

What you’ll learn

  • What good practice live chat entails.
  • How to run effective live chat sessions.

Course Content

Live Chat Etiquette for Businesses