Showing Results for: Business Analytics
Advanced Statistics and Data Mining for Data ScienceLearning & Development Technology Data Mining
This course covers data science from statistics to machine learning.
Basic Statistics and Data Mining for Data ScienceLearning & Development Technology Data Mining
Get an introduction to data science in this video course covering analysis and basic statistics.
What is First Contact ResolutionLearning & Development Metrics and Planning Performance Measurement
Master first contact resolution (FCR) and why it's crucial for your business.
Levels of MeasurementLearning & Development Metrics and Planning Performance Measurement
Develop the skills to comprehend and apply intricate statistical analysis in practical scenarios.
Monitoring Performance and Professional DevelopmentLearning & Development Metrics and Planning Performance Measurement
Identify strengths and challenges before goal setting in order to improve work quality.
Team Building: Measuring Team PerformanceLearning & Development Metrics and Planning Performance Measurement
Learn how to measure team performance and use the RASCI matrix system.
Six Sigma BasicsLearning & Development Metrics and Planning Performance Measurement
Learn the key concepts behind the powerful Six Sigma program.
Six Sigma Black BeltLearning & Development Metrics and Planning Performance Measurement
Gain access to Six Sigma Black Belt resources, slides, and 30 practice questions.
Six Sigma White BeltLearning & Development Metrics and Planning Performance Measurement
Take the first step to boost your career and stand out among your peers.
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Agile Business ProcessesLearning & Development Operations Project Management
This course discusses what it means to use Agile methodology in business processes.
GDPR OverviewLearning & Development Technology Security and Compliance
This course covers EU GDPR data protection law.
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Customer Service 101Learning & Development Operations Customer Service
Learn customer service skills through interactive self-course with realistic examples.
Email EtiquetteLearning & Development Operations Customer Service
Master email etiquette to communicate professionally and avoid mistakes.
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SMS Compliance FundamentalsGladly Software Courses Compliance
Learn about SMS compliance rules and regulations and how to stay compliant using Gladly for SMS.
Boost Efficiency With Hero AIGladly Software Courses Artificial Intelligence (AI) Hero AI
With Customer interactions on the rise, wouldn't it be nice to have an assistant to help you delight Customers...
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Support Hero Certificate CourseGladly Software Courses Certificate Course Support Heroes/Agents Work In Gladly
Learn everything you need to know to provide radically personal service as an Agent.
How to Provide Radically Personal ServiceGladly Software Courses Support Heroes/Agents Work In Gladly
Learn the methodologies and thinking behind what it means to provide radically personal service.
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