Gladly Learning
Showing Results for: Certificate Courses
Support Hero Certificate Course
Gladly Software Courses Work In Gladly Support Heroes/AgentsLearn everything you need to know to provide radically personal service as an Agent.
Team Manager Certificate Course
Gladly Software Courses Work In Gladly Administrators, Team Managers, Compliance AdministratorsLearn how to work in Gladly as a Team Manager to support your Agents and Customers.
Administrator Certificate Course
Gladly Software Courses Work In Gladly Administrators, Team Managers, Compliance AdministratorsLearn how to manage Gladly and its many features to help your team provide great service.
Mastering Emotional Intelligence
Learning & Development Soft Skills CommunicationLearn emotional intelligence for better workplace relationships and productivity.
Master Virtual Communication Skills And Confidence
Learning & Development Soft Skills Personal DevelopmentMaster communication skills and effectively engage your virtual audience with this course.
Master customer satisfaction to build a great business
Learning & Development Operations LoyaltyNigel Greenwood explores the six key things that customers want.
How To Use Social Media For Marketing Growth
Learning & Development Operations Customer ExperienceMaster social media marketing with ease and witness organic growth for each major platform.
Generate More Sales Leads With Social Selling
Learning & Development Operations Customer ExperienceMaster social selling to generate sales through online relationship-building.
Mastering Customer Service
Learning & Development Operations Customer ServiceThis 11-part course helps new contact center workers master skills in providing world-class service.
Dealing with Difficult Customers: Achieving Mastery
Learning & Development Operations Customer ServiceGail the skills to manage, communicate with, and calm upset customers with positive resolution.
Introduction to Project Management
Learning & Development Operations Project ManagementGet introduced to project management through realistic examples.
Introduction to Change Management
Learning & Development Operations Project ManagementDevelop your change management skills with practical scenarios.
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
Get Started