Showing Results for: Learning & Development
Team Building and LeadershipLearning & Development Leadership Team Building
Learn about teaming, leadership, and risk in organizations in this course.
Team Building 101Learning & Development Leadership Team Building
Customer service is more than answering calls. Learn to provide value and enhance experiences.
How To Start Becoming a LeaderLearning & Development Leadership Team Building
This course teaches adaptable leadership skills and networking potential.
Creating Your Elevator PitchLearning & Development Leadership Speaking and Presentations
Leave a lasting impression by crafting and delivering memorable elevator pitches.
Talk like TED: Presentation and Public Speaking StrategiesLearning & Development Leadership Speaking and Presentations
Learn tips and tricks for public speaking from top TED speakers with this course by Carmine Gallo.
Usefulness of Elevator PitchesLearning & Development Leadership Speaking and Presentations
Learn to create an effective elevator pitch for presentations or sales.
How to Conquer Fear of Public SpeakingLearning & Development Leadership Speaking and Presentations
Learn to conquer public speaking fears and deliver your message confidently.
Public Speaking MasteryLearning & Development Leadership Speaking and Presentations
Master public speaking with exercises for grounding and creating compelling messages.
Public Speaking For BeginnersLearning & Development Leadership Speaking and Presentations
Learn public speaking basics quickly with TJ Walker's course.
Gain Mastery of Presentation Skills and Public SpeakingLearning & Development Leadership Speaking and Presentations
This course teaches confident and effective communication to any audience.
Great Body Language for Your PresentationsLearning & Development Leadership Speaking and Presentations
Learn expert storytelling techniques from speaking pro TJ Walker.
Powerful Presentation Skills – Your Body Language Speaks LoudlyLearning & Development Leadership Speaking and Presentations
Improve public speaking skills with video course.
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Agile Business ProcessesLearning & Development Operations Project Management
This course discusses what it means to use Agile methodology in business processes.
GDPR OverviewLearning & Development Technology Security and Compliance
This course covers EU GDPR data protection law.
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What is First Contact ResolutionLearning & Development Metrics and Planning Performance Measurement
Master first contact resolution (FCR) and why it's crucial for your business.
Mastering Customer ServiceLearning & Development Operations Customer Service
This 11-part course helps new contact center workers master skills in providing world-class service.
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Boost Efficiency With Hero AIGladly Software Courses Artificial Intelligence (AI) Hero AI
With Customer interactions on the rise, wouldn't it be nice to have an assistant to help you delight Customers...
Learn How Not To Take Things PersonallyGladly Software Courses Administrators, Team Managers, Compliance Administrators Communication Soft Skills Support Heroes/Agents Work In Gladly
Learning how not to take things personally is a skill you should practice and master.
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Support Hero Certificate CourseGladly Software Courses Certificate Course Support Heroes/Agents Work In Gladly
Learn everything you need to know to provide radically personal service as an Agent.
Customer Service EssentialsGladly Software Courses Support Heroes/Agents Work In Gladly
Elevate your ability to delight your Customers by combining different service strategies.
About Gladly Learning
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