Gladly Learning

Learning

Learn something new

Get the training and skills you need to unlock new opportunities and advance your career. From peer-reviewed courses to certifications that push your practice further. Learning is where you can get up to speed on Gladly, level up your CX knowledge, or invest in your personal development.

360 Degree Customer Support Optimization

Gladly is the place for skill development and AI-powered Customer Support

Learn more about what Gladly is all about.

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About Gladly Learning

Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.

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  • “I need to meet the team who created this amazing documentation and training program. It’s simply amazing. I’ve been doing this for decades, and I always create my own documentation. This is the first time ever where I do not need to do that. What a joy!”

    Leslie N., Gladly Connect Community member
  • “The site the Gladly team put together is amazing!”

    Julie S., Gladly Connect Community member
  • “There’s a variety of content, mixed user of videos, text, and handouts. Plus, the structure of the site is impressive.”

    Dennis G., Gladly Connect Community member
  • “I thought the content, the engagement, the fact that it is interactive and funny and captures the audience is something we had never had before when it came to training. People don’t want to sit and have to read and read and not be interacted with.”

    Nikki D., Gladly Connect Community member