How Your Tone Affects Service
Gladly Software Courses,
Learn how the tone of your voice or text communication makes the difference between OK service and great service.
What you’ll learn
- Why tone of your communication (voice or text) can change the overall Customer Experience and any interpersonal communication.
- How tone creates trust and sincerity.
- How to make a script sound nothing like a script.
0% Complete 0/1 Steps