Like many businesses, it’s normal to have different operating hours throughout the year, which means you can also have multiple Business Hours configured. For example, you can have hours for:
- Normal operating hours (8 AM EST – 6 PM EST Monday to Friday)
- Friday operating hours (8 AM EST – 3 PM EST)
- Overtime (6 AM EST – 6 PM EST Monday to Friday)
- Holidays (Closed)
Because your operating hours may vary throughout the year, the number of Rules you use could also vary in number. This means a Business Hour schedule (e.g., Holidays) can be used multiple times across different Channels. This where the # of Places Used indicator column comes in handy.
# of Places Used #
In the Business Hours settings page, this number represents how many times a particular Business Hour is being used across different Rules.
Clicking on the number exposes which Rule(s)s a particular Business Hour is used in.
From the Business Hours is used in pop-up, click a Rule to view the Rule in the Rule settings page.