Gladly offers the chat functionality through Glad App. Once you set up and configure Glad App, the name you gave Glad App appears on the Entry Points page, so you point incoming chat requests to a specific Inbox.
Who is affected by this? The information on this page only affects Gladly c...
Gladly supports various Answer types used across multiple product areas, ma...
Before you start Review the following information before you connect Shopif...
Install Shopify in a UAT/Sandbox environment for testing purposes. Before y...
There are several reasons why an email fails to send, and emails may someti...
Add email addresses associated with domains you’d like to u...
Customers can opt-out of receiving SMSes/text messages by replying with&nbs...
Use the Sidekick Dashboard to understand how your implementation is perform...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
Contact Us| Cookie | Duration | Description |
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| bcookie | 1 year | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs. |
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