Customer Profiles can’t be unmerged once they are merged. While this is irreversible, you can take steps to patch this issue and separate the unrelated Profiles. See Accidental merging of unrelated Profiles to learn what you can do in this scenario.
Product news and updates for November 2024.
Shopify is a cloud-based commerce platform designed for small and medium-si...
Product news and updates for October 2024.
Learn the basics of how Shopify integration works. Who maintains the integr...
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
Add email addresses associated with domains you’d like to u...
The error “We detected the contents of this message may violate carri...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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