The Customer Profile can pull a Customer’s profile photo/image from Facebook through Facebook Messenger or through a lookup adapter. The lookup adapter requires additional configuration and Professional Services assistance.
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This page details the key performance benchmarks and indicators measured ac...
At Gladly, safeguarding customer data is not just a priority—it’s the f...
Product news and updates for November 2024.
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
Product news and updates for November 2024.
How you log into Gladly depends on whether your company uses SSO or not. If...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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