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Gladly Hero

Documentation highlights

  • Visit the release notes to see what’s new in Gladly.
  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Use Ctrl + 'click link' (Windows) and ⌘ + 'click link' (Mac) to open links in a new tab without leaving the page.

Use Liveboards to Monitor Your Contact Center

Use Liveboards to monitor the status of your Contact Center in real time. Use the links below to learn how you can utilize Liveboards to see what Customers are contacting you about and make quick decisions based on the volume of support requests.

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Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.

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