Quick Actions is a Glad App feature that exposes four topics (Public Answers or links to a web page) on the Glad App landing page if Enable Search and Quick Actions is activated on the Glad App configuration page.
For example, the Quick Actions configured for the Glad App image below are Order Status, Store Locator, Returns and Exchanges, and Repairs.
- Order Status and Store Locations are linked to the relevant web pages (notice the redirect indicator).
- Returns, Exchanges, and Repairs are set up as Public Answers and displayed in the container.
Site visitors can use the search bar to find other FAQs created as Public Answers.
You can customize your Quick Actions on the Glad App configuration page.
Note – Quick Actions Availability
Quick Actions is only configurable if Enable Search and Quick Actions is activated on Glad App. Click here for more information.
