While you can delete Entry Point exceptions by hovering over the exception and clicking 
, you cannot permanently delete Channels and Entry Points in Gladly. Contact Gladly Support if you need to delete or deactivate any Entry Points so they cannot be used.
At Gladly, safeguarding customer data is not just a priority—it’s the f...
Product news and updates for November 2024.
Shopify is a cloud-based commerce platform designed for small and medium-si...
Product news and updates for October 2024.
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
If you notice multiple routing events noted as Gladly Voice browser co...
Add email addresses associated with domains you’d like to u...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
Contact Us| Cookie | Duration | Description |
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| _mkto_trk | 1 year 1 month 4 days | This cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user's site usage. The cookies set by Marketo are readable only by Marketo. |
| bcookie | 1 year | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs. |
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