While you can delete Entry Point exceptions by hovering over the exception and clicking 
, you cannot permanently delete Channels and Entry Points in Gladly. Contact Gladly Support if you need to delete or deactivate any Entry Points so they cannot be used.
Gladly’s search engine powers all search experiences, including all Answe...
This page details the key performance benchmarks and indicators measured ac...
At Gladly, safeguarding customer data is not just a priority—it’s the f...
Product news and updates for November 2024.
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
How you log into Gladly depends on whether your company uses SSO or not. If...
Product news and updates for November 2024.
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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