Table of Contents
| REQUIRED USER ROLE Administrator and API User |
Before you start #
Review the following information before you connect SupporTrends to Gladly.
- Make sure you have access to SupporTrends.
- Gather the following information:
- API token – Token is generated in Gladly
- Gladly URL – Your Gladly domain (i.e., {YOUR-COMPANY}.gladly.com}
- Email Address– The email address used to generate the API token and also to be used by SupporTrends to log into Gladly
Connect SupporTrends to Gladly #
Because SupporTrends manages this integration, complete setup information can be found on their website 
. Remember that you need an API User role in Gladly to generate API tokens.
