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It can take ~15 minutes for newly added Answers to appear in the layout preview. Newly saved content to your Help Center could take the same amount of time to appear on your website.
Connect and set up a WhatsApp Business Account (WABA) to receive and respon...
Disconnect phone numbers connected with WhatsApp. Inbound messages from dis...
Before you start Review the following information before you connect Shopif...
Install Shopify in a UAT/Sandbox environment for testing purposes. Before y...
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
Learn about the Sidekick Conversation Time metric and how to leverage the dashboard.
Use AI Summaries to create a structured, thorough summarization of text Con...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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