Gladly supports multiple Channels so your Customers can reach out to you on Channels they prefer or are more convenient for them. These include Channels like:
See the topics in this section to learn how to support Customers on each Channel.
Gladly’s search engine powers all search experiences, including all Answe...
This page details the key performance benchmarks and indicators measured ac...
At Gladly, safeguarding customer data is not just a priority—it’s the f...
Product news and updates for November 2024.
Gladly is leading the charge on reimagining how Customer Service is deliver...
There are several reasons why an email fails to send, and emails may someti...
How you log into Gladly depends on whether your company uses SSO or not. If...
Product news and updates for November 2024.
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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