Corso is a post-purchase platform designed to streamline and enhance the service experience after purchase. Corso addresses a wide range of Customer needs and concerns by unifying essential services such as tracking, returns, warranties, and shipping protection This consolidation simplifies the post-purchase process for customers and significantly improves operational efficiency for businesses.
Benefits #
Reduce CX workload
With the Corso x Gladly Integration, you can easily file a shipping claim with the click of a button on behalf of a Customer.
Increased Customer Visibility and Agent Efficiencies
Purchase details are right inside Gladly, and you can take action without leaving Gladly.
- See Customer interactions regarding post-purchase activities in the Conversation Timeline.
- View post-purchase details and communications.
- See active return requests.
Better Insights
Gain valuable insights into Customers’ order returns, exchanges, product warranty claims, or shipping issues with the Corso directly in Gladly.
Supported features #
Corsoe supports the following features with Gladly:
- Conversation Timeline
