Amazon EventBridge is a serverless event bus that ingests streaming event data from Gladly. With Amazon EventBridge, you can design rules and custom workflows for the real-time routing of your data. This will help you create applications or use cases that respond to your data sources in real time. EventBridge can harness Gladly’s data streams to send data and activate other services like Amazon Kinesis streams, AWS Lambda, and Amazon SNS.
Benefits #
Set up routing rules to decide where to send your data in real time. This will help you build an application architecture that reacts to your Gladly data and quickly leverages other applications and services.
Build event-driven architectures
EventBridge simplifies the process of building event-driven architectures. No setup is required. Loosely coupled event-driven rules and routes can improve developer agility and application resiliency.
Connect SaaS apps
EventBridge ingests data from supported SaaS applications and routes it to AWS services and targets without writing custom integration code. You can use EventBridge to connect your SaaS apps or use events from your SaaS apps to trigger workflows for customer support, business operations, and more.
Write less custom code
EventBridge makes it easier to connect applications. You can ingest, filter, transform, and deliver events without writing custom code. The schema discovery feature automatically adds schemas discovered from your event bus to the registry.
Reduce operational overhead
With EventBridge, there are no servers to provision, patch, and manage, and no additional software to install, maintain, or operate. EventBridge automatically scales based on the number of events ingested, and you pay only for events published by your AWS instance. EventBridge has built-in distributed Availability and fault tolerance.