Ask a question and obtain the Customer’s response by configuring the Extract Memory and Send Buttons Send Buttons Sub-Actions.
Integrations Required #
This Action does not have any required integrations.
Required Memories #
This Action does not require any Memories.
Memories Generated #
- orderNumber
- YesNo
- ButtonResponse
- FreeForm
- ZipCode
Sub-Actions #
Send Buttons #
Present chat-based quick reply buttons to the Customer. After configuring this Sub-Action, select Button Response in the Extract Memory Sub-Action.
Extract Memory #
Select the expected answer based on the Customer’s response. This Sub-Action creates the email, orderNum, yesNo, buttonResponse, freeForm, and zipCode Memories.
Extract Order Number Regex #
This action will search the conversation for an order number given a regular expression.
Memories Generated #
- orderNumber