How To Communicate With Empathy
Course Description Learn how the tone of your voice or text communication makes the difference between OK service and great service. What you’ll learn
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How Your Tone Affects Service
Course Description Learn how the tone of your voice or text communication makes the difference between OK service and great service. What you’ll learn
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Build Resilience, Reduce Stress
Course Details Kylie Bell, a leadership development expert discusses fascinating research by Dr Elissa Epel that demonstrates how telomeres in our chromosomes actually shorten in response to repeated or chronic stress. Although aging naturally shortens our chromosomes, resilient people are biologically younger than those who succumb to stress. Resilience is therefore linked to better health. […]
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Raising Resiliency – Build Tolerance for Stress
Course Details Resilience enables us to endure stressful or difficult situations without being overwhelmed, which can impact our relationships and well-being. This course is designed to help you improve your stress tolerance skills in order to become more resilient. You will discover how moderate stress builds tolerance for stress and learn a number of stress-relief […]
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Stress Management: Stress Management Techniques
Course Details Having healthy employees will have a direct impact on company culture and success, so an understanding on how to tackle stress is vital. This course will help you avoid the cumulative effects of stress by teaching you stress management techniques that you can use daily. We will help you to understand the three […]
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Ways to Build Resilience
Course Details Kylie Bell, a leadership development export, outlines useful strategies for building resilience. These include exercises for increasing mindfulness (which in turn improve telomere length) and consciously switching negative (aging) thoughts to positive. She also recommends choosing to perceive stressful situations as challenges and remembering successful situations which help energize, de-stress and build resilience. […]
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Resilience: Staying Adaptable and Resilient
Course Details Why does adaptability matter? To start, organizations want to know that they can rely on employees to navigate changes effectively. But adaptability doesn’t just benefit the organization. Your poise and resourcefulness when facing challenges can impact your short- and long-term professional success. Adaptability suggests a sense of autonomy, of consciously navigating circumstances as […]
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Benefits of Adaptability and Flexibility
Course Details Don’t you hate it when the supermarket moves everything around? You just stand there like a lemon, wondering where they put the biscuits. In life, things rarely stay the same. Often you set out with a plan only for an unexpected spanner to be thrown in the works. It could be the biscuits, […]
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Master And Overcome Remote Work Information Overload
Course Details Working in a remote environment has both its benefits and drawbacks. Whilst it can keep you out of the way of workplace distractions, it opens you up to a new set of distractions altogether. This often leads to something called brain overload, which makes it hard for you to think straight and remain […]
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Optimizing Work-Life Balance
Course Details Juggling takes practice and patience, and even with those two things, disaster can still occur. The same is true with work-life balance. There will be times when you drop the “family,” “health,” “friends,” and “spirit” balls. They will get scuffed, marked, nicked, damaged, and sadly, sometimes shattered. This course will help you mitigate […]
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