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Gladly Hero

Documentation highlights

  • Visit the release notes to see what’s new in Gladly.
  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Use Ctrl + 'click link' (Windows) and ⌘ + 'click link' (Mac) to open links in a new tab without leaving the page.

Invoice and Billing Resources

There are four main types of invoices you may receive from Gladly:

  • Quarterly True-Up Invoice
  • Monthly Telephony Invoice
  • Subscription Invoice
  • Renewal Invoice.

See Invoices and Billing Overview for a complete explanation of how Gladly invoices based on user activity, telephony usage, subscription, and renewal details.

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