Learn the basics of how the Fivetran integration works.
Who maintains the integration #
The Fivetran integration is built and maintained by Fivetran.
Basic scope #
The connector will call Gladly Rest APIs to retrieve data from Gladly and post the data to your centralized data warehouse or data lake.
How the integration works #
Fivetran integration is configured during implementation with your Fivetran Project Manager and Professional Services team. To get started, collect the following data to share with the Fivetran Team:
- API token – Token is generated in Gladly
- Gladly URL – Your Gladly domain (i.e., {YOUR-COMPANY}.gladly.com}
- Email address – The email address used for the integration