Agents can only view the RMA link that redirects them to ReturnLogic. However, a v2 integration that will populate the Customer Profile with Customer-specific returns will come in the later iterations of this integration.
People Match currently only applies to Email and Messaging Channel (text-ba...
Learn about the Shopify App for Sidekick.
Connect and set up a WhatsApp Business Account (WABA) to receive and respon...
Disconnect phone numbers connected with WhatsApp. Inbound messages from dis...
Gladly is leading the charge on reimagining how Customer Service is deliver...
Create a Glad App to embed on your website and allow visitors to chat with ...
Glad App, an embeddable UI feature integrated into your website, facilitate...
Telephone carriers use Caller ID Name (also known as CNAM) to reveal a call...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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