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Product news and updates for October 2024.
Allow Sidekick and other 3rd party automation sevices to utilize SMS for co...
Who is affected by this? The information on this page only affects Gladly c...
Gladly supports various Answer types used across multiple product areas, ma...
Add email addresses associated with domains you’d like to u...
Customers can opt-out of receiving SMSes/text messages by replying with&nbs...
To get the most granular data for the most actionable insights, it is best ...
The Topic Usage by Agent report can help you evaluate how often Agents are ...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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