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Easily capture Customer feedback and turn this insight into action with Simplesat. Simplesat’s customizable surveys are personalized to your brand, sparking increased response rates and nurturing loyalty.
Simplesat allows you to create a CSAT, CES, NPS, or 5-star survey that will be automatically sent to a Customer upon closing a Conversation in Gladly.
Benefits #
- Analytics your team can understand: Simplifying feedback analysis with Simplesat’s dashboards. Gain quick insights or customize reports for detailed answers.
- Surveys your customers will love: Simplesat’s fun, customizable surveys reflect your brand, elevating the feedback process. This playful personalization sparks increased response rates and nurtures brand loyalty.
- Easy setup: Survey creation in a snap with an effortless setup process.
Supported features #
Simplesat supports the following features with Gladly:
- Channels – Email
Works with Gladly:
- Conversation Timeline
