REQUIRED USER ROLE Administrator and API User |
Before you start #
Review the following information before you connect Delighted to Gladly.
- Make sure you have access to Delighted.
- Gather the following information as it’s required to set it Delighted:
- API token – Token is generated in Gladly
- Gladly URL – Your Gladly domain (i.e., {YOUR-COMPANY}.gladly.com}
- Email address – The email address used for the integration
Connect Delighted to Gladly #
Because this integration is managed by Delighted, complete setup information can be found on their website . Remember that you need to have an API User role in Gladly to get the API tokens.
Send an email to [email protected] if you need additional assistance.