When using Gladly VoIP to call Customers, there are certain countries you may not be able to call by default based on geographic permissions for low and high-risk numbers. You’ll get a “call error” in Gladly when calling a high-risk number. If you regularly call numbers in this country, have an Administrator or Manager contact Gladly Support to allow outbound calls to the country you are calling.
Q. Why am I getting a call error when trying to call a Customer?
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