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Sign Up for Release Notes and Product Updates
Sign up to receive important product release updates and notifications.
Features and Capabilities
Get to know the many tools available to you to better serve your Customers.
Introduction to Support
An overview of how to set up your Support account.
Set Up SMS
Set up SMS number for inbound and outbound text messaging.
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Invoice and Billing Overview
Understand the types of invoices you may get from Gladly and what to expect in each one.
Implementation Packages
Gladly offers multiple implementation packages tailored to your needs and r...
Historical Conversation Item Data Import
Background Gladly can import historical conversations (and their correspond...
Answers Setup
Background Answers allow Agents to use templates when responding to Custome...
