Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional.
Benefits #
Customer Engagement #
Agents now have additional insight about a Customer directly in the Customer Profile. Loyalty point details are easily accessible without leaving Gladly.
Better Customer Experience #
Zinrelo gives Agents the ability to award and redeem loyalty points directly from Gladly, allowing Agents to better help Customers by offering a more personalized experience.
Supported features #
The Customer Profile is enhanced with the following Zinrelo information:
- Loyalty Tier
- Available Points
- Redeemed Points
- Earned Points
- Expired Points
Works with Gladly:
- Customer Profile
In Addition, Agents can use Zinrelo Actions to:
- Award Points
- Redeem Points
