Medallia integration supports the following channels:
| Gladly | Medallia (Stella) |
| SMS | :sms |
| PHONE_CALL | :phone |
| CHAT_MESSAGE | :chat |
| FACEBOOK_MESSAGE | :fb-messenger |
To activate any of these Channels, please send an email to [email protected] for assistance.
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Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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