Before you start #
Review the following information before you connect Shopify with Gladly Sidekick.
- Ensure you are logged into the Sidekick Dashboard. Contact Gladly Support with a P4 designation if you need assistance logging into the dashboard.
Connect Shopify to Gladly Sidekick #
- Log in to the Shopify App Store.
- Find the app by searching ‘Thankful’ in the search box.
- On the app listing page, click Add app.
- To authorize the use of the app, click Install app in your Shopify admin.
- Once the app has been installed, you can view and use it from the Apps page in your Shopify admin.
Configure Shopify within Sidekick Dashboard #
After the app is installed via Shopify, the integration will populate within your Sidekick dashboard. To view and customize your Shopify integration:
- Click Integrations from the main menu.
- Scroll to the eCommerce section where you will see the Shopify integration populate.
- Click Customization.
- If your Shopify store prefixes order numbers, add the prefix in the Order Number Prefix field.
- Click Save.