Set Up Returnly Integration for Sidekick

Before you start #

Review the following information before you connect Returnly with Gladly Sidekick.

• Ensure you are logged into the Sidekick Dashboard. Contact Gladly Support with a P4 designation if you need assistance logging into the dashboard.
• You will need the following credential in order to complete the Returnly integration:
  • API Key

Connect Returnly to Gladly Sidekick within the Sidekick Dashboard #

1. Retrieve the API Key for your Returnly instance.
2. Click Integrations from the main menu.
3. Scroll to the Returns section.
4. Click + Returns Integration.
5. Select Returnly from the drop-down menu and click Add Integration.
6. Find the newly populated Returnly integration. Click Authorization.
7. Input the API Key into the field.
8. Click Save.