REQUIRED USER ROLE Administrator |
Before you start #
Review the following information before you connect Loop with Gladly Sidekick.
- Ensure you are logged into the Sidekick Dashboard. Contact Gladly Support with a P4 designation if you need assistance logging into the dashboard.
- You will need the following credential in order to complete the Loop integration:
- API Key
Connect Loop to Gladly Sidekick within the Sidekick Dashboard #
- Retrieve the API Key for your Loop Returns instance.
- Click Integrations from the main menu.
- Scroll to the Returns section.
- Click + Returns Integration.
- Select Loop Returns from the drop-down menu and click Add Integration.
- Find the newly populated Loop Returns integration. Click Authorization.
- Input the API Key in the fields.
- Click Save.