Course Category: Conflict Resolution

Three women sitting around a table giving support to the woman in the center who is sad

Maintaining Positive Relationships and Managing Conflict

Course Details Lean and investigate the key values that help to develop and maintain harmonious, positive working environments. Take a look at enhancing your understanding of yourself and others. Of course, no situation is perfect, so this course also investigate strategies for positive management of difficult discussions and conflict. What you’ll learn
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Team Building: Conflict Resolution in Teams

Course Details When teams are performing at their best, excellent results can be achieved, so it’s important for everyone in a team to understand what it takes to make a high-performing team. Some conflict is natural in teams, and there are different ways it can be handled. All conflicts have one bottom-line trigger — differences […]
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Conflict Resolution for Managers

Course Details For leaders, the rule is: intervene as little as possible, but as much as necessary in a conflict involving their own employees. As a starting point, it is important to also recognize hidden conflicts and assess their severity. The theoretical basis for this is provided by Friedrich Glasl’s model of the nine stages […]
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How To Mediate Conflicts

Course Details Medicating conflicts is a powerful skill that every leader should master. Team members can also benefit from learning to resolve conflict can damage morale, negatively affect work performance, and can even lead to legal issues for the organization. Unhealthy conflict needs to be resolved quickly, and workplace mediation can be an effective approach. […]
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Surviving Team Conflicts

Course Details Too much energy is wasted on wars at work. Peace and harmony is good for health and well being. This interactive course is designed to help teams work together more cooperatively by resolving and mediating conflicts, and developing powerful strategies to improve their collaboration. Plot: Carol is attempting to mediate a dispute between […]
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The 5 Options of Conflict Resolution

Course Details It’s is inevitable that you will need to one day resolve conflict. Be better prepared by understanding the 5 options for conflict resolution that can assist you in the process. This course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and […]
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Conflict Management: Practical Tools for Handling Conflicts at Work

Course Details Conflicts happen at every level in the corporate world. Disagreements can derail mergers and acquisitions, disrupt relevant departments from working together on projects, and disrupt overall productivity. Maurice Schweitzer, author of Friend & Foe, shares practical tools for handling conflicts at work and promoting successful collaboration. According to Maurice, all relationships contain elements […]
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Resolving Conflicts in the Workplace

Course Details Best-selling author Jon Wortmann uses his experience in teaching conflict resolution to corporates for 25 years to deliver a powerful workplace skill. It need not mean everybody getting riled up or avoiding each other. Conflicts can be great idea generators, and organizations such as Google have proved it. Tap into it. What you’ll […]
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Basics of Having Difficult Conversations

Course Details This course provides an introduction to handling difficult conversations. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your ability to conduct challenging conversations. The course is for anyone looking for a clear, easy to understand introduction on the best way to handle difficult conversations […]
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