Team Building: Conflict Resolution in Teams

Course Details

When teams are performing at their best, excellent results can be achieved, so it’s important for everyone in a team to understand what it takes to make a high-performing team. Some conflict is natural in teams, and there are different ways it can be handled. All conflicts have one bottom-line trigger — differences in values of what’s important. Here, you will learn about conflict and discover the three-stage process to resolve team conflict.

What you’ll learn

• Conflict resolution tips and ideas
• Identify the underlying cause of all interpersonal conflict
• 6 steps to mediate conflict
• Options for handling conflict, including a three-stage process you can apply
• The underlying cause of all interpersonal conflict