Course Category: Conflict Resolution

Two men seated at a table with coffee mugs talking

Difficult Conversations: How To Become a Master of Them

Course Details Are you negotiating for a promotion, having to give critical feedback to colleagues, or dealing with performance issues and grappling with interpersonal conflict? No longer will you shy Away or feel unprepared for conversations in the workplace. You’ll feel prepared to go through the conflict and come out with constructive results. These skills […]
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Dealing With Difficult People

Dealing With Difficult People

Course Details Anyone who can effectively deal with difficult people and situations enjoys a real advantage in the workplace. Next time, be prepared. In this course, you’ll look at what bugs you, who you are and why you respond the way you do, how to make new changes stick and where to stand your ground […]
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