Gladly Help

Set Up Gladly Workflows

Setting up efficient workflows in Gladly is crucial to to ensure future success on the platform. From configuring your agent Rules, Agent Statuses and Relationship Labels to setting up your SLAs and inboxes, there are many bases teams will need to cover. Explore these documents to see step-by-step instructions on creating or adjusting your workflows.

Contact Support

Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.

Contact Us