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Set Up Twitter DM

Table of Contents

Background #

Twitter DM can be configured as an entry point in Gladly. This allows customers to interact with your agents via Twitter DM.

Goals #

Set up Twitter DM to allow inbound and outbound messaging from within Gladly

Estimated Effort #

10 minutes

Step-by-Step Tutorial & Best Practices #

See Set Up and Configure Twitter Direct Messages for instructions.

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