X

Gladly Implementation

Documentation highlights

  • Visit the release notes to see what’s new in Gladly.
  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Use Ctrl + 'click link' (Windows) and ⌘ + 'click link' (Mac) to open links in a new tab without leaving the page.

Set Up Facebook Messenger

Table of Contents

Background #

Facebook Messenger can be configured as an entry point in Gladly. This allows customers to interact with your agents via Facebook Messenger.

Goals #

Set up Facebook Messenger to allow inbound and outbound messaging from within Gladly

Estimated Effort #

10 minutes

Step-by-Step Tutorial & Best Practices #

See Set Up and Configure Facebook Messenger for instructions.

Was this article helpful?
Set Up Facebook Messenger

Hi, we'd love to hear your thoughts on this article.



0 Comments
Inline Feedbacks
View all comments

Recently Added

Sign Up for Release Notes and Product Updates

Sign up to receive important product release updates and notifications.

Features and Capabilities

Get to know the many tools available to you to better serve your Customers.

Introduction to Support

An overview of how to set up your Support account.

Set Up SMS

Set up SMS number for inbound and outbound text messaging.

Most Popular

Difference Between Sandbox and Production

Some implementation packages include a Sandbox environment. If it does, you...
Implementation Packages

Gladly offers multiple implementation packages tailored to your needs and r...
Invoice and Billing Overview

Understand the types of invoices you may get from Gladly and what to expect in each one.

Environment Access

Background At the beginning of your implementation, Gladly will assign you ...

Contact Support

Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.

Contact Us
0
Would love your thoughts, please comment.x
()
x