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Contact UsLearn about setting up Multi-Audience support for Answer Threads.
Learn about Transfer Reason default and management.
Understand when and how to test Answer Threads.
Learn about the Sidekick Conversation Time metric and how to leverage the dashboard.
Use the Sidekick Dashboard to understand how your implementation is perform...
Gladly Sidekick helps customers with personalized self-service & AI-assisted communication.
A Thread is a structured sequence of steps that directs how Gladly Sidekick...
Learn about key Answer Thread components and interface.
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
Contact Us| Cookie | Duration | Description |
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| BIGipServer* | session | Marketo sets this cookie to collect information about the user's online activity and build a profile about their interests to provide advertisements relevant to the user. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category. |
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| Cookie | Duration | Description |
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| li_gc | 5 months 27 days | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
| lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
| UserMatchHistory | 1 month | LinkedIn sets this cookie for LinkedIn Ads ID syncing. |
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| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
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| AnalyticsSyncHistory | 1 month | Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie. |
| mf_user | 3 months | Mouseflow sets this cookie to identify whether a visitor is new or returning. |
| vuid | 1 year 1 month 4 days | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. |
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| _mkto_trk | 1 year 1 month 4 days | This cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user's site usage. The cookies set by Marketo are readable only by Marketo. |
| bcookie | 1 year | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs. |
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| li_sugr | 3 months | LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant. |
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| _an_uid | 7 days | No description available. |
| 6suuid | 1 year 1 month 4 days | No description available. |
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| receive-cookie-deprecation | 1 year 1 month 4 days | Description is currently not available. |
